Returns
Returns Information
Outlaw Gear offer 30 days to return your goods from the date you receive them!
Outlaw Gear offer 30 days to return your goods from the date you receive them!
Please email us at drive@outlawgear.co.uk so we will know to expect the item back to our workshop.
Send the items back to our returns address using a courier of your choice via a tracked service.
OutlawGear™ RETURNS, Woodlands, Town Rd, Tetney, Grimsby, DN36 5JE, UK
FOR CUSTOMS: RETURNED GOODS
Ensure all goods are returned as new, unworn and in the original packaging.
Please remember to ask for a proof of postage receipt!
Once your return arrives at our HQ we'll begin to process it as soon as possible! Please allow up to 3 working days for us to process your return.
We will issue a refund and the funds will return to your account. You will also get a refund confirmation email. Please allow up to 3 working days for your refunded amount to reach your account.
Our returns address is: OutlawGear™ RETURNS, Woodlands, Town Rd, Tetney, Grimsby, DN36 5JE, UK, FOR CUSTOMS: RETURNED GOODS
- All shipping costs are the responsibility of the customer.
- We do not offer free returns.
- We do not accept exchanges, and you'll now need to place a new order if your chosen size doesn't quite fit right.
- Anything returned outside of the 30 day policy will not be eligible for a refund, instead we can only offer a Gift Card if the goods arrive in new, unworn condition.
- Items that are returned and are no longer in their original condition are not eligible for a refund.
- Discounted items where you applied a code at checkout are eligible for the full 30 day returns policy as normal.
If you need to fill in a customs form, please ensure this is clearly marked as 'returned goods', as Outlaw Gear will not be responsible for paying any returns customs fees.